At VAWC Support, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you use our platform.
Information We Collect
- Personal Information: When you log in or register, we collect details such as your name, email address, contact information, and any other data necessary for account management.
- Case Information: For cases reported, we may collect sensitive details about incidents to ensure proper documentation and support.
- Usage Data: We gather data about how you interact with the platform, including page views, clicks, and other analytics to improve our services.
How We Use Your Information
- To provide access to and functionality within the platform.
- To process, track, and manage reported cases.
- To improve platform performance, user experience, and support services.
- To comply with legal obligations and ensure safety for all users.
Data Protection
We implement robust measures to ensure the security of your information, including encryption, secure servers, and limited access to sensitive data. Only authorized personnel can access personal and case-related information.
Sharing of Information
We do not sell or share your personal data with third parties, except as required:
- To comply with legal requirements.
- To provide law enforcement agencies with necessary case information (with due process).
- To ensure the safety of victims and children in emergencies.
Your Rights
- Access: You can request access to the information we hold about you.
- Correction: You have the right to correct inaccurate information.
- Deletion: You can request the deletion of your data under certain conditions.